"ITIL is the most widely adopted approach for IT Service Management in the world. It provides a practical, no-nonsense framework for identifying, planning, delivering and supporting IT services to the business."
What are the benefits of ITIL?
Benefits of ITIL are two-fold and can be classified as following:
a. As an IT Service Providing Organization
b. As an IT Professional
As an IT Service Providing Organization:
Benefits of Adopting ITIL in an organization can result in:
• Improved/Better Quality IT services
• Lower costs
• Higher Customer Satisfaction
• Higher Productivity
Benefits of getting ITIL Certified as an IT Professional
• Signifies the fact that you know the standard approach to high quality IT Services
• Better Employment/Career Prospects
• Better Productivity
• Lastly, Better Salary!!!
More details on ITIL can be found below:
ITIL – Wikipedia Link: Click Here
Official ITIL Website: Click Here
Next: Introduction to Service Management