ITIL Foundation Online Training - $47/mo Description: 14+ Hours, 200+ Practice Questions, Lifetime Access, 100% Online, Self-paced Click Here

10 Full ITIL Mock Exams for only $25/mo.Check if you are ready to take the ITIL Exam and crack it in the first attempt Click Here

Sunday, December 18, 2011

What is ITIL?

Well, ITIL is a Certification that is for the IT Service Industry. At a high level, it is a framework for delivering high quality IT Services. According to the official ITIL Website, the definition for ITIL is:
"ITIL is the most widely adopted approach for IT Service Management in the world. It provides a practical, no-nonsense framework for identifying, planning, delivering and supporting IT services to the business."

What are the benefits of ITIL?

Benefits of ITIL are two-fold and can be classified as following:
a. As an IT Service Providing Organization
b. As an IT Professional

As an IT Service Providing Organization:

Benefits of Adopting ITIL in an organization can result in:
• Improved/Better Quality IT services
• Lower costs
• Higher Customer Satisfaction
• Higher Productivity

Benefits of getting ITIL Certified as an IT Professional
• Signifies the fact that you know the standard approach to high quality IT Services
• Better Employment/Career Prospects
• Better Productivity
• Lastly, Better Salary!!!

More details on ITIL can be found below:

ITIL – Wikipedia Link: Click Here

Official ITIL Website: Click Here

Next: Introduction to Service Management

No comments:

Post a Comment

ShareThis

© 2013 by www.learnitilv3.blogspot.com. All rights reserved. No part of this blog or its contents may be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without prior written permission of the Author.

Followers

Popular Posts