The Service Catalog Manager is the person who is in-charge of keeping the catalog up to date and ensure that, it adds value to both the organization providing the IT Service and to the organization/customer who is receiving the service.
The Service Catalog Manager‘s responsibilities include ensuring that:
• All services in operation and new services moving into transition are correctly recorded in the Service Catalog
• Retired services are removed from the Service Catalog at the appropriate time
• The Service Catalog is maintained to be accurate, complete and up to date
• The Service Catalog continues to serve the needs of those who need to use it.
Prev: Key Activities in Service Catalog Management
Next: Relationship between Service Catalog Management with other Processes